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Antivirus/malware Information

University Information Services (UIS) provides a number services to improve information and infrastructure security, to protect individuals and Institutions across the Collegiate University.

UIS offers the following services:

Security and Malware
What you need to know

Anti-Virus software (individuals)
All students and staff of the University and Colleges are entitled to a free copy of the McAfee antivirus software. This license can also be freely used on staff home computers.

The Cambridge Computer Emergency Response Team (CamCERT) co-ordinates the response to security incidents across the University of Cambridge. They provide advice, guidance and technical support, drawing upon a wide range of contacts and sources of information. This service is free to all students and staff.

Incident reporting
An IT incident may cover a wide range of activities such as an email you have received inviting you to visit a webpage and disclose your password, a computer behaving unpredictably (for example pop-up windows and software running unexpectedly), or you have noticed the inappropriate use of IT equipment in the University (for example, you are concerned that someone has been downloading/viewing illegal content on the University network). Use the incident reporting form to report an IT incident.

Email (spam) protection
Anti-spam and anti-virus protection for email traffic, provided by the central mail relay ppsw.

Information Services has a license for some Intel Security (McAfee) anti-virus products, which are available free of charge to all students and staff of the University and Colleges. The license also allows for use on home machines. Once installed the products will automatically check for and download new anti-virus definitions daily.

Products are available for download from this page and the links on the left side of the page.

Current Version for VirusScan: 8.8

You should uninstall any previous version of VirusScan if installing the full product or any other antivirus product before installing.

  • McAfee VirusScan Enterprise 8.8 (pre-configured, contains latest patches for VirusScan - will install on 32-bit and 64-bit versions of Windows).
  • NOTE: This version install VSE 8.8 with patch 9 and McAfee agent 5.0.5. Both are required when upgrading to Windows 10 Creator edition (1703). We recommend uninstalling VirusScan 8.8 prior to upgrading Windows, then installing this version.



McAfee Enterprise 8.8 needs Patch 6 at a minimum to make it Windows 10 compatible.

How to tell if your VirusScan is up to date

Macs running Yosemite, El Capitan & Sierra

For Macs running 10.10 and later

Macs running Mavericks and earlier

For Macs running 10.9 and earlier please see this page

Managed Endpoint Protection Service

Strict version of VirusScan 8.8

The second version of Enterprise 8.8 (available below) is preconfigured with very strict rules that may prevent you from installing or running some programs, please make sure you only use this version if you are aware of the possible consequences.

  • McAfee VirusScan Enterprise 8.8 (pre-configured, contains patch 7 for VirusScan - will install on 32-bit and 64-bit versions of Windows). Please note: In order to prevent cryptolocker (and other similar malware) this configuration will prevent programs that use appdata/local or appdata/roaming from runnning or installing. If problems occur while trying to install software, temporarily turn off Access Protection.

Computer officers may be interested in the Managed Endpoint Protection Service, currently using McAfee ePO, to manage their systems

McAfee Product Usage

The UIS currently has a license that covers a wide range of McAfee anti-virus products. For details on who can use the software downloadable from our webpages please see Who can use this software?.

Other Information on Viruses